Information & FAQ's

Payment Options: We offer AfterPay, Zip Pay, PayPal (who offer a pay in 4 option now) and most major credit cards.

Can I combine my orders: Yes, but you need to email studio4877@gmail.com within 24 hours of your first order, all order numbers to be combined must be included, additional postage will be refunded within 48 hours.

How long will it take us to process your order? Please allow up to 3 working days (excluding weekends and public holidays) for your order to be processed, packed and posted (unless the item ordered is a "pre-order", in this case please refer to the product listing for the expected lead time from order).

How will your parcel be sent?  All items are sent via Australia Post (within Australia). At present, for orders up to $89, Standard Postage within Australia is $10, Express Postage is $12. Orders over $90 ship for free via Express Postage. for orders up to $89 and free for orders over $90 AUD. 

A tracking number will be provided once your order has been lodged with Australia Post (Australian customers only at this stage). 

If your parcel is returned to us as it has not been collected from an Australia Post depot/mail centre within the time frame detailed by Australia Post additional fees may apply to have it reshipped.

Do we post Internationally? Not at this time, but soon!

Colours: The colours shown may vary depending on the device they are viewed on. Whilst all care has been taken to display the most accurate picture possible based on what I see, please do note the colour may differ slightly in real life or on your device.

Return & Exchanges: Studio 4877 does not accept refunds or exchanges for change of mind purchases or for incorrect choices due to failure to read detailed product descriptions.

If you have any questions in regard to any of our products, please email us or message on any social media platform prior to checking out and making payment. to discuss any questions you might have that are not covered in the product description.

If you receive your parcel and have any issues or questions please email Studio4877@gmail.com as soon as possible.